Top of Page Skip to Content

Rider Relief (RRTP)

The Rider Relief Transportation Program (RRTP) provides fare subsidy coupons to eligible riders who purchase BBB's 7-Day Pass, 13 Rides Pass, and 30-Day Pass, and Metro's EZ transit pass. Please note, Stored Value on TAP is not applicable. Coupons are only valid for passes purchased during the month printed on the coupon. Because EZ transit passes are available for advanced purchase (ex.: May passes go on sale April 25), coupons used to buy EZ passes must be for the same month as the pass (ex.: May coupon to purchase May pass).

One coupon, per person, per month and must be submitted at time of purchase. 

Eligible riders include adult regular riders, Senior/Disabled/Medicare, students grades K-12, and college/vocational students who are pre-qualified by a participating community-based agency.

Eligibility Guidelines

RRTP coupons are available to Los Angeles County residents whose household income levels meet the following Federal HUD guidelines: 

Current Household/Maximum Annual Income  

1 person/$31,550 4 people/$45,050
2 people/$36,050 5 people/$48,700
3 people/$40,550 6 people/$52,300

Children over 5 years old whose parents qualify are automatically also eligible to receive Rider Relief coupons.

Note: Residents of the Cities/County and students of schools and colleges already being subsidized for Metro fare media will not be eligible to receive this coupon subsidy.

Types of Subsidies

Coupon Category

Current Value

Regular Rider


Student K-12






How to Apply 

FAME Assistance Corporation

Where to Apply 

Call the agency of your choice to make an appointment. Be sure to ask about distribution days and hours, ask if an appointment is necessary, ask if they have the coupon available for your specific pass type (Regular, Disabled, Senior or Student), and lastly be sure to ask if there are any additional requirements (each agency is different).

Once your appointment is scheduled, remember to take with you proof of identity and income (i.e. pay stub, public benefit card, tax return, medical card, proof of free/reduced lunch services, or proof of lifeline). Approval only takes a matter of minutes, and you will be provided coupons immediately. Please note that RRTP coupons will soon be distributed on TAP, and recipients will be required to be in possession of a valid TAP Card.

Latino Resource Organization - West Los Angeles Family Source Center
4804 S. Centinela Ave.
Los Angeles, CA 90066


Latino Resource Organization 

St. Joseph Center 

Where to Buy Passes

RRTP coupons can be used to purchase eligible BBB passes at the following locations:

Blue: The Transit Store
1334 5th St.
Santa Monica, CA 90401


Continental Currency Services
10716 Washington Blvd.
Culver City, CA 90232


Ralphs #759
10861 Weyburn Ave.
Westwood, CA 90024


Ralphs #44
12057 Wilshire Blvd.
Los Angeles, CA 90025