TAP
TAP is a durable reusable plastic card that works as your bus pass. Load your TAP card with Stored Value (valid on any TAP-participating transit agency) or a Big Blue Bus pass for fast and seamless travel throughout Los Angeles County. Simply tap your card on the mobile validator as you enter the bus and look for the green screen to verify that your card is valid. TAP eliminates the burden of carrying exact change, by offering a single, durable and reusable card that works as your transit pass.
Get started
Regular fare riders can purchase TAP cards and/or load fares at these locations:
- Online at taptogo.net.
- By phone at 866.TAPTOGO (866.827.8646).
- At one of more than 400 TAP vendor locations (check taptogo.net for a location near you).
- At TAP vending machines located at all Metro Rail Stations.
- At Blue: The Transit Store, at 1444 4th St., Santa Monica, CA 90401 inside the GoSaMo Center.
- If you qualify as a Senior, Disabled or Medicare rider, you can buy fares at a discounted rate, but you'll need a special TAP card. For details and applications, visit taptogo.net.
- For a complete list of agencies that accept TAP, visit: taptogo.net/TAPAgencies
Fares available on TAP
- All Regular Big Blue Bus passes:
- Day Pass
- 7-Day Pass
- 10 Rides Pass
- 30-Days Pass
- EZ Transit Pass is a monthly-calendar pass that is loaded on your TAP card. It is good for local travel on 24 transit agencies, including Big Blue Bus.
- Stored Value is a pay-per-ride option and is the most flexible way to pay your fare. Load desired amount of money onto your TAP card. When boarding, simple use your pre-loaded card to pay your fare. The cost of the ride is automatically calculated and deducted from the balance on your card.
TAP App
You can now pay your fare on TAP using your mobile phone or smart watch instead of a physical card! Use the TAP app to load Stored Value and Big Blue Bus passes from anywhere and pay on board with your mobile device. For more details, visit: taptogo.net/tap-app
TAP Customer Service
Big Blue Bus will do its best to assist customers with TAP inquiries. For specific card inquiries, such as checking the status of a reduced fare TAP card, checking the balance of your card, reporting a lost card, etc., please contact TAP Customer Service.
- Online at taptogo.net
- By phone at 866.TAPTOGO (866.827.8646)
- By Mail at TAP Reduced Fare Office, One Gateway Plaza, Mail Stop 99-PL-4, Los Angeles, CA 90012-2952
Mobile Ticket
Mobile tickets offer an easy, convenient, and contactless fare payment option for Big Blue Bus customers. Tickets can be purchased through Transit or Token Transit. Big Blue Bus Single Rides and passes can be purchased in the app for immediate use or stored for future trips.
Paying with a mobile ticket on Big Blue Bus
As the bus approaches, activate your mobile ticket in the app (note that an internet connection is required to purchase a mobile ticket). Once onboard, follow instructions in the app to validate your ticket with the QR code scanner located next to the farebox.