May 18, 2016
Blue at Night Your Late Night Connection to Expo
Your late night connection to Expo.
NEW on-demand service to/from the 17th Street/SMC Station begins Friday, June 17. Service every Friday and Saturday from 8pm to 3am.
For those late nights...Blue at Night is just a call away. Late night connections to/from Expo in 3 easy steps.
Dial 877-611-8294. Request a Blue at Night cab to pick you up during service hours. Service every Friday and Saturday from 8pm to 3am.
From the 17th Street/SMC Station to any location within the designated Santa Monica service area (see map). Wait at the Blue at Night pickup location at the 17th Street/SMC Station located on eastbound Colorado Ave. and 17th St. by the Breeze Bikeshare Station.
From any location within the Santa Monica service area (see map) to the 17th Street/SMC Station. Wait at your desired pickup location. Please keep in mind, Blue at Night cabs will only wait 5 minutes from time of arrival.
Arrive at your final destination. Pay the Operator $3 with cash or credit card.
We hope you enjoy the ride!
FREQUENTLY ASKED QUESTIONS
What is Blue at Night?
Blue at Night is a late night on-demand service connecting you to the 17th Street/SMC Expo Line Station.
HOW TO USE BLUE AT NIGHT
How do I request a ride from Blue at Night?
Simply call 877-611-8294 to request a vehicle on Friday or Saturday evenings only (including holidays) from 8pm to 3am. Make sure to have your pickup or destination address ready when requesting a vehicle.
What is the designated service area?
How much does it cost?
Each one-way trip (one origin and one destination) costs $3, within the designated Santa Monica service area, as long as the trip begins or ends at the 17th Street/SMC Station. Supplemental charges may apply, such as $3 for each additional stop within the designated Santa Monica service area or $3 for more than 4 passengers (up to vehicle capacity). Operators accept cash or credit card. Exact cash is recommended as operators only carry $5 change.
What type of credit cards do you accept?
All major credit cards are accepted, including Visa, Mastercard, Discover, and American Express.
Do I need to tip the operator?
Tipping is not necessary.
Do I have to share the cab with any other passengers or make extra stops?
You will never be asked to share your ride with strangers and up to 4 in your party may ride for the price of one. If there are more than 4 in your party, the cost is just $3 (up to vehicle capacity).
How long will the Blue at Night cab wait for me?
Blue at Night cab will only wait 5 minutes from time of arrival.
What is the time of your last pickup?
The last pickup will be at 2:40am from last Expo Line train arrival.
Can I board a Blue at Night cab parked at the 17th Street/SMC Station kiosk?
Yes. If the Blue at Night cab is not occupied by another passenger(s), you may board the cab to your desired destination within the designated Santa Monica service area.
Do you accommodate wheelchairs?
Wheelchair accessible cabs are available upon request.
I am traveling with children, do I need to provide a car seat or booster seat?
Blue at Night cabs abide by California law which states children under the age of 8 must be secured in a car seat or booster seat in the back seat. Blue at Night vehicles are NOT equipped with a car seat or booster seat and you must bring your own. Children who are 8 years of age OR have reached 4' 9" in height must be secured by a safety belt in the back seat.
Can I bring a pet on board a Blue at Night cab?
No. Operators are required by law to transport service animals.
OTHER BLUE AT NIGHT FREQUENTLY ASKED QUESTIONS
Why must all trips begin or end at the 17th Street/SMC Station?
Blue at Night was designed to provide late-night first-last mile connections to the Expo Line, and it is the halfway point between the three Santa Monica Expo stations. Please note, Blue at Night does not serve the Downtown Santa Monica Station area due to the availability of late-night bus service operated by Big Blue Bus and Metro Bus.
Why don't you offer an app at this time?
Blue at Night is a one-year pilot program. Depending on the success of this unique first-last mile service, Big Blue Bus will evaluate and potentially expand technology offerings in the future.
How do I contact the operator?
It's not possible to contact the operator directly; however, you can call 877-611-8294 if your pickup location has changed or if there's an issue with the pickup.
Can I make a reservation for a vehicle in advance?
No. Blue at Night is an on-demand service and you can make a request by calling by 877-611-8294.
Can I establish a recurring reservation for a vehicle?
Not at this time.
Do Blue at Night operators assist with luggage?
Yes. However, they will only assist with small luggage.
Does Blue at Night offer door-to-door service?
No. Blue at Night operators only offer curb-to-curb service.
I was not happy with the service, how do I file a report?
Please call 877-611-8294 and file a report providing as much detail as possible.